ISO 9001 Quality Management System Certification
Management systems support organisations in building a reliable structure in the field of quality management by enabling them to plan their processes systematically, sustainably and effectively.
Page Contents
- Definition and benefits of a management system
- Description of the ISO 9001 Quality Management System
- Advantages to the organisation
- The certification process and target groups
- Requested documents and the certification process
What Is a Management System?
Management systems define the ways in which organisations organise their structures and processes in order to achieve effective results by ensuring that their processes are planned smoothly and effectively so that they act systematically.
An effective management system is designed to manage an organisation's policies, procedures and processes and to ensure that the system focuses on sustainability and improvement, thereby facilitating adaptation to constantly changing conditions.
Why Should You Obtain a Management System Certificate?
Holding a management system certification is proof that you comply with the requirements of the relevant standard, that you are able to achieve your policies and objectives, that you operate effectively and efficiently, and that you continuously improve your processes.
Organisations may wish to strengthen their management systems with certification by obtaining third-party audit services in order to check the correct functioning of their management systems and to prevent problems that go unnoticed without an external eye during production and service delivery.
For this reason, third-party certification, or an independent certification body that audits your practices against the requirements of management system standards, is the best way of informing your customers, suppliers, business partners and other stakeholders that you apply the standard correctly.
What Are the Benefits of a Management System?
According to research, organisations that adopt and implement best practices as set out in nationally and internationally recognised standards achieve significant benefits.
Management systems enable organisations to achieve these benefits by adopting best practices and verifying, through certification, that they have been properly established:
- Compliance with national and international standards and official regulations
- Producing the best possible solutions to customer demands and requirements
- Helping the organisation to improve its operations and manage risk
- Achieving customer satisfaction by growing the organisation and expanding customer reach
- It can help to establish trust among interested parties.
Systematic Management
It contributes to the planned, traceable and sustainable running of processes.
Continuous Improvement
It supports the organisation in regularly evaluating and improving its performance.
Stakeholder Trust
It builds credibility with customers, suppliers and business partners.
ISO 9001 Quality Management System
The ISO 9001 Quality Management System Standard, which forms the basis of many standards applied worldwide, has been accepted by different sectors as a customer-focused fundamental quality management system and is applied by public and private organisations in many countries around the world.
The ISO 9001 Quality Management System enables an organisation to increase efficiency in its operational processes, to secure the trust of its stakeholders, and to demonstrate that it is capable of providing products or services that comply with customer requirements and statutory legislation.
What Is the ISO 9001 Quality Management System?
ISO 9001, the most widespread quality management standard globally, is a general management system standard that adds value to your organisation.
The ISO 9001 standard, which enables organisations to improve the quality of their service and performance management, offers requirements on a great many important features to be applied in your quality management, whatever your organisation's field of activity and for any sector.
These requirements are met through the implementation of a Quality Management System covering all stages, from the design stage through production, marketing and after-sales services, and aiming at continuous development within organisations.
What Are the Benefits of the ISO 9001 Quality Management System to Your Organisation?
A management system with effective operation ensures that each company's structure is finely tuned to suit the customer's particular needs and specifications. Thanks to this, working procedures can also be designed flexibly in a way that benefits everyone.
The advantages for organisations implementing the ISO 9001 Quality Management System:
- Development of a quality culture within the organisation,
- Increased profit, efficiency and market share,
- Effective management,
- Better cost-effectiveness through improved processes,
- Improvement in internal communication,
- Extensive monitoring and control across all activities,
- Fewer returns,
- Fewer customer complaints and increased satisfaction,
- It ensures applicability at national and international level.
Target Groups for Certification
A Quality Management System prepared in accordance with ISO 9001 provides an ideal environment for modern businesses of every size, both nationally and internationally, in which to showcase their expertise and efficiency.
Internal business processes, responsibilities and competences are taken into account and the processes to be applied when working with customers and business partners are determined. These standards are applicable to all businesses, whether manufacturing or service-providing, whatever their sector.
How Do You Obtain an ISO 9001 Certificate?
In order for your organisation to hold an ISO 9001 Quality Management System Certificate, it must have completed certain steps. To this end, your organisation's objectives and needs must first be determined.
Following this, establishing a Quality Management System (QMS) in conformity with the ISO 9001 standard is the fundamental condition for obtaining this certificate. However, establishing a QMS is not enough; the system must also be usable and sustainable.
While implementing an effective quality management system is the first condition, the system established must then be checked by a certified auditor or auditors.
What organisations need to do to obtain an ISO 9001 certificate:
- Establish and implement a quality management system in conformity with the principles of the latest ISO 9001 standard
- Have an audit carried out by an accredited and approved Body to assess QMS performance against the latest ISO 9001 standard
Once you have successfully completed the assessment of your QMS performance against the latest ISO 9001 standard, you can receive your ISO 9001 certificate. The ISO 9001 certificate is valid for 3 years. New checks and audits are applied at your organisation every 3 years.
What Documents Are Requested from Your Organisation to Obtain an ISO 9001 Certificate?
Your organisation must provide the following documents in order to obtain an ISO 9001 Certificate:
- Social Security Institution (SGK) Declaration
- Tax Plate
- Trade Registry Gazette
- Certificate of Activity
- Signature Circular
- Official Employee List
- Capacity Report According to Your Sector of Activity
- Production Permit
- Certification Agreement
The ISO 9001 Certification Process
- FQC STANDARD's quotation based on the information provided
- Approval of the quotation
- On-site assessment of the current situation
- Stage 1 Audit: Determination of readiness
- Planning of the audit
- Stage 2 Audit: Certification
- Conducting nonconformity management where required
- Publication of the certification process
- Annual surveillance audits
- Recertification